The courses introduce new ways of working, focussed on user-centred service design. Developing these skills contributes to building capability and creating the culture change needed for digital transformation in emerging digital society and economy.
The courses also have benefits to participants and organisations, including:
Tabassum joined CSC in 2019. She noticed how her village people are facing challenges to avail digital services. They had to commute to cities to access these. She made their life easier by opening her centre and providing services like money transaction, registration of various government and non- government schemes, Pan Card & Aadhar Card application…
Mongra Bareth’s journey as a VLE started when she became part of CSC in 2014. Before that, she used to teach Hindi Literature at a local college. It is during that time she noticed that people are not getting full access of digital services in her area. She then decided to open up a center…
This is a story of a girl named Ramya. She is studying in 9th class in ZPHS, Thoguta. She has faced numerous challenges in the school which she could not even speak of with her family and friends. She had stage fear and can’t speak with her teachers and classmates. She is quite ambitious but…
One of my students’ parents of Banswada School has called me on September 21, 2020, after the completion of gender session. Geetha said that she felt very happy that her daughter has participated in the sessions and learned about gender and menstruation. Even she herself doesn’t know the exact facts and myths about menstruation but…
Vidya is a woman farmer and belongs to a poor family. She lives with her husband and three daughters. Both she and her husband are above 60 years of age and due to their age they are unable to do labour to earn wages. Since they do not have their own land, it was getting…
“Why aren’t you marrying off your daughter yet? Do you want us to approach the people who will bring rishtas for your daughter?” These questions were bombarded at Arun Mahto, the moment his daughter Priya completed her 11th Standard. It took a long time for Priya to fight against the society and convince her parents…
Often a bit of attention, empathy and consideration goes a long way in clearing obstacles that might look petty for a few while for a few others their livelihoods are at stake. Smartpur centres have understood this through and through and hence enabling smoother access to welfare schemes. Smartpur hub and spoke centres are…
Some villages have taken charge of ensuring the growth of the community in a sustained way after understanding their community thoroughly and working hard to address different issues with care and passion. One such village is Barabanki located in Uttar Pradesh. Digital Empowerment Foundation started the Smartpur project in Barabanki with the support of…
A weaver and seller, Ravi R hails from Kollegal, Karnataka and is working to preserve his community’s art of designing silk sarees with zari work and intricate designs. Ravi with the help of his son is now trying to expand his customer base through Digital Entrepreneurial Skill training given by Digital Empowerment Foundation. He was…